Correspondent
Owen Caldwell
2 stories
Fandom's New Chief Executive Has 300 Million Monthly Visitors Who Do Not Know Where They Are
Jay Sullivan took over a platform most of its own audience cannot name, and his fix is to build a simpler entrance without touching what is behind it.
Owen Caldwell·3 min
The Questions Employees Ask HR Are a Map of Where the Benefits Package Is Failing
Recurring queries about eligibility, claims and deadlines are usually read as administrative noise, and they are the clearest available evidence of…
Owen Caldwell·3 min